Website Maintenance
& Ongoing Support
Your website isn't a one-time project — it's a living asset that needs regular updates, security patches, performance tuning, and content changes. We handle all of it so you can focus on running your business while your site stays fast, secure, and always online.
A Neglected Website Loses Rankings, Trust, and Revenue
An unmaintained website is a ticking time bomb — outdated plugins get exploited, slow pages lose visitors, broken forms lose leads, and expired SSL certificates destroy trust. Google actively penalizes slow and insecure sites in search rankings.
At Prateeksha Web Design, we provide proactive website maintenance that keeps your site secure, fast, and fully functional — so problems are fixed before they cost you money.
What proactive maintenance prevents
Outdated CMS versions, plugins, and weak configurations are the #1 cause of website hacks. We patch vulnerabilities before attackers find them and monitor for malware 24/7.
Every minute of downtime costs you visitors, leads, and credibility. We monitor uptime around the clock, respond to outages fast, and keep your hosting environment stable.
Google uses page speed as a ranking factor. We continuously optimize images, databases, caching, and server configurations to keep your Core Web Vitals in the green.
Forms stop working, links break, databases corrupt. We run regular backups, test critical functionality, and fix issues before your customers notice them.
Comprehensive Website Maintenance Services
Everything your website needs to stay secure, performant, and up-to-date — handled by our team so you don't have to worry about a thing.
Security & Malware Protection
- CMS, plugin, and theme security updates
- Firewall configuration and hardening
- Malware scanning and removal
- SSL certificate monitoring and renewal
Backups & Disaster Recovery
- Daily or weekly automated backups
- Off-site backup storage for redundancy
- One-click restore capability
- Database and file-level backup verification
Performance & Speed Optimization
- Monthly Core Web Vitals audits
- Image compression and format optimization
- Database cleanup and query optimization
- Caching configuration and CDN management
Uptime Monitoring & Incident Response
- 24/7 uptime monitoring with instant alerts
- Server health checks and resource monitoring
- Fast incident response and resolution
- Monthly uptime and performance reports
Content & Feature Updates
- Text, image, and page content updates
- New page creation and layout changes
- Form updates and CTA modifications
- Blog post formatting and publishing support
SEO & Analytics Maintenance
- Broken link detection and fixing
- Metadata and structured data audits
- Google Search Console error monitoring
- Monthly analytics and traffic reporting
What competitors usually keep unclear
Many “pay monthly” agencies bundle speed, SEO, posting, and ownership into separate tiers or add-ons. We put it on one page so clients can choose confidently without hidden surprises.
Pricing
Website Maintenance & Support Plans
Choose a maintenance plan that fits your website's needs. All plans include security updates, backups, uptime monitoring, and priority support — so your site stays healthy, fast, and protected every month.
+ $0 one-time setup fee
Essential
For small websites that need basic care and protection
Ideal for brochure sites, portfolios, and small business websites that need security updates, backups, and basic uptime monitoring.
- CMS + plugin security updates
- Weekly automated backups
- SSL certificate monitoring
- Uptime monitoring (5-min intervals)
- Monthly performance check
- Up to 30 minutes of content updates/month
- Email support (48-hour response)
- Monthly maintenance report
+ $0 one-time setup fee
Professional
For business websites that need active maintenance and faster support
Best for growing businesses, lead-generation sites, and blogs that need regular content updates, speed optimization, and priority support.
- Everything in Essential, plus:
- Daily automated backups
- Malware scanning and removal
- Monthly Core Web Vitals optimization
- Database cleanup and optimization
- Up to 2 hours of updates/month
- Broken link monitoring and fixes
- Google Search Console monitoring
- Priority email/chat support (24-hour response)
- Detailed monthly report with recommendations
+ $0 one-time setup fee
Premium
For high-traffic sites and e-commerce that need maximum uptime and care
Designed for e-commerce stores, SaaS websites, and high-traffic platforms that demand maximum uptime, advanced security, and dedicated support.
- Everything in Professional, plus:
- Real-time backup with instant restore
- Advanced firewall and DDoS protection
- Performance optimization (server + frontend)
- CDN configuration and management
- Up to 5 hours of updates/development per month
- New page creation and landing pages
- E-commerce product updates and testing
- Priority phone/video support (same-day response)
- Quarterly strategy review and improvement roadmap
All maintenance plans are month-to-month with no long-term contracts. Cancel anytime with 30 days notice. Unused update hours do not roll over. Additional development work beyond included hours is billed at our standard hourly rate.
How We Work
Our Website Maintenance Process
Here's the specific cadence and tooling behind each part of the plan — what runs on autopilot and what's a manual check.
This is how your site gets looked after between the reports you actually see.
Step 1: Website Health Audit
Before anything else, you get a baseline report of exactly what's vulnerable, slow, or broken on the site today.
- Malware and vulnerability scan across core files, plugins, and themes.
- Page speed and server response time measured against Core Web Vitals thresholds.
- Link crawl to catch 404s, plus manual checks that every form actually submits.
Step 2: Monitoring & Backup Setup
Once you're onboarded, uptime checks and backup jobs are configured so an outage or data loss gets caught within minutes, not days.
- Uptime monitoring polling the site at 5-minute intervals, with instant alerts on failure.
- Automated backup schedule set to daily or weekly depending on plan, stored off-site.
- Firewall rules and malware scanning scheduled to run without manual triggering.
Step 3: Regular Updates & Patches
CMS, plugin, and dependency updates get tested on staging before they touch your live site — so an update never breaks a checkout or form.
- Core updates (WordPress core, Next.js dependencies, Laravel packages) applied on a fixed schedule.
- Plugin and package updates run on a staging copy first, with compatibility checked before promoting.
- Security patches fast-tracked within 24–48 hours of a vulnerability disclosure.
Step 4: Monthly Performance Optimization
Every month, the database and asset pipeline get cleaned up so page speed doesn't quietly degrade as content accumulates.
- Images re-compressed and converted to WebP/AVIF as new media gets added.
- Database tables optimized and orphaned post revisions or transients cleared out.
- Cache purged and CDN cache rules reviewed after any structural change.
Step 5: Content Updates & Changes
You send a text change or new page request and it goes live without you touching the CMS yourself.
- Text, image, and media swaps applied directly, matching existing page structure.
- New sections or pages added using the site's existing component and template patterns.
- Form field changes and CTA updates deployed without affecting existing form submissions.
Step 6: Monthly Reporting & Review
Each month you get a report showing exactly what was updated, what was down, and what needs attention next.
- Uptime percentage for the month with timestamps for any recorded incident.
- Before/after performance scores from the optimization pass.
- Itemized list of every update, patch, and security scan run that month.
Websites We Maintain
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FAQs
Website Maintenance FAQs
Common questions about website maintenance, what's included, how it works, and why it matters for your business.
Not sure which plan is right for you? Tell us about your website and we'll recommend the best option.
Websites require regular updates to stay secure, fast, and functional. Without maintenance, CMS and plugin vulnerabilities get exploited by hackers, pages slow down as databases grow, SSL certificates expire, and broken features go unnoticed. Regular maintenance prevents these problems and keeps your site performing at its best.
Our maintenance covers security updates and patching, automated backups, uptime monitoring, performance optimization, content updates, broken link fixing, SSL management, and monthly reporting. The exact scope depends on your plan — see our pricing section for details.
Yes. We maintain WordPress, Next.js, Laravel, Shopify, and custom-built websites. For WordPress specifically, we handle core updates, plugin updates, theme updates, security hardening, database optimization, and malware scanning.
Response times depend on your plan. Essential plans have 48-hour email response. Professional plans have 24-hour priority response. Premium plans have same-day response with phone/video support. Critical security issues and downtime are handled with urgency regardless of plan.
Yes. Our Professional and Premium plans include malware scanning and removal. If your site is compromised, we'll clean the infection, patch the vulnerability, restore from backup if needed, and harden security to prevent future attacks. For Essential plan customers, malware removal is available as a one-time service.
Essential plans include weekly backups. Professional plans include daily backups. Premium plans include real-time backups with instant restore capability. All backups are stored off-site for redundancy and can be restored quickly if anything goes wrong.
Yes. Every plan includes a set number of content update hours per month. You can request text changes, image swaps, new sections, form updates, and more. Simply email or message us with what you need and we'll handle it within your plan's response time.
Yes. We monitor your website 24/7 at 5-minute intervals and receive instant alerts if your site goes down. We investigate and resolve issues quickly — often before you even notice there was a problem. Monthly reports include your uptime percentage.
No. All our maintenance plans are month-to-month with no long-term commitment. You can cancel anytime with 30 days notice. We believe in earning your business every month through reliable, consistent service.
Contact us with your website URL and current platform (WordPress, Next.js, etc.). We'll perform a free health audit, identify any immediate issues, and recommend the right maintenance plan. Onboarding typically takes 1–2 business days.
Not Sure What Type of Website You Need?
Tell us what your business does and what you want customers to do on your website. We'll recommend the right website structure, functionality and technology.
Call / WhatsApp: +91 98212 12676